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Returns & Refunds Policy

In the event you are unsatisfied with your order and require an exchange or refund, please email us at Returns for an exhange or send the item back to this address for a refund.

Naughty Hen
462 Washington Street # 2272
Woburn, MA 01888

You may also call our toll free number(1-866-578-8346) to discuss an exchange so we can be sure to get a replacement item out as soon as possible.
 
Returns must be received within thirty days from the date your items were received for a refund. Returns will be accepted up to 30 days from the delivery date for a either a credit card refund or a product exchange.   All items must be returned to us in its original condition with all tags attached or package sealed for party goods. You can put a note in the box with your order number so the refund can be processed quicker. You may insure the shipment but that isn't necessary as the return is sent to our secure PO box.
 
Return shipping fees are not refundable. There will be a $15.00 fee for all shipments "Refused" at delivery. We recommend you mail items back to us freight prepaid and insured for your protection. We will not accept any packages sent without the proper postage. Privacy We respect a customers wish to shop anonymously. We only use personal information to process sales transactions, track demograhics and consumer trends and to provide us with a list of customers for special services and promotional offers. We do not provide anyone outside of our company with data on our customers nor do we purchase data on our customers.
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